Payment Policy

Purpose and Scope

The purpose of this policy is to define our formulated policies for online payments and to ensure the security of financial transactions on our platforms. This policy applies to all fees for courses, training programs, and other services processed through our online payment gateway.

1. Payment Gateway and Security

All online payments for our items payment and services are processed through a secure, third-party payment gateway. This payment gateway provides the technology infrastructure to route and facilitate online payment transactions.

Data Handling: vayloor Eats delivery does not directly collect or store your financial information, such as credit card or debit card numbers. All sensitive payment data is securely handled by the payment gateway, which is compliant with industry security standards.

Security: We have implemented a range of security measures to protect your personal information and ensure that all transactions are secure. However, we cannot guarantee the complete security of data transmitted over the internet.

Verification: Payments are subject to verification by the issuing bank or financial institution. If your payment is refused or declined for any reason, vayloor Eats delivery is not obligated to inform you, and your transaction may not be completed.

2. Accepted Payment Methods

Our payment gateway accepts various modes of payment, including:

Credit Cards (Visa, MasterCard, etc.)

Debit Cards

Net Banking

UPI (Unified Payments Interface)

3. Payment Terms and Conditions

Currency: All items listed are in Indian Rupees (INR), and all payments must be made in this currency.

Transaction Fees: While vayloor Eats delivery does not add any transaction fees, the payment gateway provider or your bank may apply a separate convenience fee or charge. You are responsible for any such charges.

Timely Payment: You are solely responsible for ensuring that all payments are paid in a timely manner. Vayloor Eats delivery is not responsible for any delay or failure in payment processing.

Incorrect Details: vayloor Eats delivery does not accept liability for a payment that fails to reach the correct customer's account due to incorrect customer details provided by you.

4. Multiple Payments

In the event that a payment is debited more than once from your account for a single transaction, you are eligible for a refund of the duplicate amount. You must report such an incident to vayloor Eats delivery’s accounts department within 7 working days. The refund will be processed as per our Cancellation & Refund Policy.

5. Policy Integration

This Payment Policy is an integral part of our Terms & Conditions and Privacy Policy. By making a payment through our website, you agree to all three policies.